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Your department experienced an adverse event where a patient left without being seen and was later found deceased. You are asked to develop a protocol to manage patients who leave prior to medical review.

1. List four key aspects of a protocol for risk management of patients who did not wait. 4 marks

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2. List four strategies that may be implemented within the ED to minimise the number of patients who do not wait. 4 marks

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3. List four groups of patients who are high risk for an adverse outcome if they leave without being seen. 4 marks

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